The Employee Engagement Life Cycle within HCM Technology
Employee Engagement is key to winning the war for talent – and it’s more than just a standalone program or initiative. How can you use the tools and processes you already have to engage your employees continuously from the recruiting process all the way through promotion? Scroll below to see the 3 key focuses you should touch on for each step of the way, as well as examples of tools you can use at each stage and metrics you should measure. More of a video person?
Recruit
3 Key Focuses:
- Internal Recruiting
- External Recruiting
- Talent Gap Analysis
Tools:
- Applicant Tracking System
- Additional Recruiting Systems
Metrics to Measure:
- Drop Rate after Application
- Time in the Application Queue
- Offer Letters per Applicants
- Metrics by Region
Onboard
3 Key Focuses:
- New Hire
- Transfers
- Enablement
Tools:
- Applicant Tracking System
- Learning Management System
Metrics to Measure:
- Time to Onboard
- Time to Competency
- Success/Failure on Background Checks
- Manager Engagement
Manage
3 Key Focuses:
- Schedule
- Manage
- Coach
Tools:
- Performance Management
- Workforce Management
- Reporting
Metrics to Measure:
- Employee Retention
- Employee Utilization
- Performance/Potential
- Performance/Productivity
Pay
3 Key Focuses:
- Total Rewards
- People Data
- People Process
Tools:
- Core HR
- Payroll
- Benefits
- Compensation
Metrics to Measure:
- Compensation Analysis
- Payroll Error Prediction
- Benefits Election Trends
- Lost Workdays
- Out of Cycle Payroll Efforts
Develop
3 Key Focuses:
- Enable
- Skills Development
- Compliance
Tools:
- Learning Management System
- Performance Management
Metrics to Measure:
- Growth and Development Metrics
- Average Time to Promote
- Development Metrics by Manager
- Impact on Business Goals
- Correlation to Profit Changes
Promote
3 Key Focuses:
- Career Pathing
- Workforce Planning
- Talent Gap Analysis
Tools:
- Succession Management
- Workforce Planning
Metrics to Measure:
- Promotion Readiness
- Time to Promote
- Promotion by Manager
- Time in Job
- Role Mobility
Analytics & Reporting
3 Key Focuses:
- Analytics
- Reporting
- Prediction
Tools:
- Analytics Tools
Metrics to Measure:
- See metrics listed throughout previous sections
Employee Engagement
3 Key Focuses:
- Interaction
- Feedback
- Action
Tools:
- Perception
- Survey Tools
Metrics to Measure:
- Feedback Analysis
- Direction
- Sentiment
- Emotion
- Action Plan Results
- Diversity
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