Introducing LearnOps Academy
Accredited Curriculum
Dive deep into the world of learning operations with our immersive virtual program, meticulously designed around expert-led content presented by world-renowned subject matter experts and chief learning officers.
Collaborate with Community
Coaching and Mentoring
Certifications You Can Earn or Maintain through LearnOps Academy Programs:




"I loved my journey with LearnOps Academy, where forward-thinking industry experts guided us through cutting-edge learning operations from start to finish!"
- Heath Marlin, Learning Operations Manager at Pacific Northwest National Laboratory
"The program provided an excellent overview of the current state and emerging future of L&D from leading experts. It helped me quickly identify issues with alignment and technology, and importantly, provided me the language and tools to address them with stakeholders."
- Kevin Gallatin, Lead Consultant, L&D Operations at Target
Curriculum Outline
Module 1: Learning Operations
Taught by: Ryan Austin, Robyn Defelice, Jess Almlie, Rob Lauber
Module Topics
- Understand Learning Operations
- Establish a LearnOps Baseline
- Navigating Organizational Culture and Politics
- Selecting an Effective L&D Operating Model
Module 2: Shaping Learning Strategy
Taught by: Martha Soehren, Robyn Defelice, Keith Keating
Module Topics
- Align Learning to Corporate Objectives
- Crafting L&D’s VMCL
- Forging Strong Business Alliances
Module 3: LearnOps Processes
Taught by: Theresa Haskins, Jess Almlie, Patti Phillips, Pharah Jean-Philippe, Travis Jordan, Rob Lauber, Robyn Defelice, Travis Jordan, Megan Torrance
Module Topics
- Bridging Performance Gaps
- Business Need Consultations
- The Alignment Conversation
- Defining Program Success
- Fundamentals of Program Management
- Budget Management
- Capacity Planning
- Project Management Essentials
- Embracing Agile in Project Management
Module 4: Learning Solutions
Taught by: Keith Keating, Debbie Richards and Eric Dingler, Bob Mosher, Theresa Haskins and Kristin Crockett
Module Topics
- Embracing Design Thinking
- Learning Solutions
- Knowledge Management & Autonomous Learning
- Learning Management
- Advancing Inclusive Learning
Module 5: ROI and Learning Measurement
Taught by: Kevin Yates, Patti Philips, Andy Billings and Eric Dingler
Module Topics
- ROI Implementation in L&D
- The ROI Process Model
- Data and Evidence Gathering
Module 6: Storytelling with Data
Taught by: Karin Rex, Tom Bigda-Peyton, Karin Rex
Module Topics
- Crafting Impactful Stories
- Art of Persuasive Storytelling
- Visualization Techniques
Module 7: Making Effective Decisions
Taught by: Robyn Defelice, Marcy Conn and Carl Spetzler
Module Topics
- Data Collection for Decision Making
- Decision Quality for L&D Leadership
Module 8: L&D Playbook
Taught by: Brandon Carson
Module Topics
- Building the Future-Ready Playbook
Module 9: Leveraging Technology
Taught by: John Leh and Christopher Lind, Jessica Knox, Megan Torrance, Sabino Marquez
Module Topics
- Modern Learning Ecosystems
- AI Discovery and Efficiency Mapping
- Ethical AI Deployment
- Gaining IT Support for Technology
Module 10: Continuous Improvement
Taught by: Christopher Lind and Eric Dingler, Pharah Jean-Philippe, Stephen Oliver, Kimo Kippen and Martha Soehren, Einar Schow and Conrad Gottfredson
Module Topics
- Cultivating Trust with Relationships
- Assembling High-Impact L&D Teams
- Driving Performance with Leadership
- Navigating Change in L&D
- Drive Continuous Improvement
Who should enroll
What's Included
- Access to the self-paced LearnOps Academy curriculum.
- Asynchronous video modules which leverage AI Avatars of leading L&D experts.
- Monthly roundtables and networking opportunities.
- Mentorship opportunities via L&D Cares.
LearnOps Academy Frequently Asked Questions
Each week of the LearnOps Academy Program will have an assigned module to complete. This will be delivered through our LMS, Schoox which you will receive an invite to upon purchase. You will be added to an exclusive networking group called the LearnOps Academy Community.* This will be a great space to ask questions, engage with some of the instructors and connect with your peers enrolled in the program.
To further enrich your learning experience, we’ll host monthly live Lunch & Learn sessions throughout the calendar year. These sessions will feature our expert instructors and delve deeper into key topics, providing valuable insights and practical advice.
* Please check your spam folder if you don’t see it in your inbox. If you’re experiencing any issues gaining access to the platforms email hello@learnops.academy for support.
LearnOps Academy programs are pre-approved by leading certification bodies to help you earn or maintain professional credentials:
- IACET: As an Association for Continuing Education and Training (IACET) Accredited Provider, Cognota offers CEUs for the LearnOps Academy that qualify under the ANSI/IACET Standard. Cognota is authorized by IACET to offer 1.3 CEUs for the LearnOps Academy.
- ATD Certification Institute: Cognota, Inc. has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program qualifies for a maximum of 13 points.
- Training Industry CPTM™: This program has been pre-approved by Training Industry for 14 continuing education recertification hours toward the Certified Professional in Training Management credential.
- SHRM®: Cognota is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 13.50 PDCs for the SHRM-CP® or SHRM-SCP®
Partnerships
This LearnOps Academy has been made possible thanks to the partnership and support of Schoox and Coloyssan.
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